Every document a firm processes through AI, and every correction its lawyers make, teaches something to whoever holds the data. Most large firms now run AI tools on client work, and the tools do useful work. My concern is what the agreements behind them say about the knowledge... see more

Firm AI programs rarely end because the technology fails; they end when partners stop believing the program is worth its cost. I've seen it happen in steering meetings. The software works and improves every week, and the program still loses support because the partnership never... see more

Large firms are hiring for AI roles faster than they can find the people, and the roles themselves are new. The money has moved. Law firm technology spending grew 9.7% in 2025 and knowledge management spending grew 10.5%, according to the Thomson Reuters and Georgetown report... see more

Every CIO I talk to knows the same uncomfortable fact: a large share of the firm's documents cannot be tied to the client and matter they belong to. That gap used to cost lawyers some search time. With AI it becomes a governance problem. An AI answer blends material from... see more

In February a federal court held that a defendant's conversations with a consumer AI tool were neither privileged nor work product. That was United States v. Heppner in the Southern District of New York. Since then a federal court in Colorado has written AI conditions into a... see more

General counsel at large firms are becoming less willing to let AI vendors learn from firm data, even anonymized and aggregated. In 2024 that was the reasonable middle ground. This year, in my conversations with firm counsel, it keeps coming up as the part they can't accept.... see more

Most firms I work with don't have an AI committee. AI decisions go to a technology committee whose job is choosing and supporting tools. That committee does important work. It keeps unsafe software out of the firm. The questions AI raises now go further: which practice goes... see more

Law firms are starting to build AI products their clients use directly, and it raises questions no firm has had to answer before. For that one product, the firm has become a software company. Before the first client signs on, four decisions need to be made and written down.... see more

Lawyers are now the most engaged users of the new AI work tools, and some of them are using those tools to build their own software. Anthropic said as much in May: legal professionals are the most engaged Claude Cowork users of any knowledge-work function. Inside firms, I see... see more

A head of innovation at one of the largest US firms told me: "As we pay for AI that makes us faster, we're paying for our own revenue to go down." Most firm leaders know this. Few say it out loud in a partnership meeting. The arithmetic is simple. The firm pays for AI, lawyers... see more

At Reframe we build with AI agents every day. Our engineering agent reviews pull requests, our QA agent checks every release, our operations agent keeps the deployment runbooks current, and our editorial agent drafts pieces like this one. The most useful thing I've learned... see more

Most Am Law firms are writing their 2027 innovation strategy right now, and most of the drafts I've seen are a list of tools. A list of tools tells the partnership what the firm will pay for. It doesn't say what the firm expects to be able to do in December 2027 that it can't... see more